Arlo incident

Smart Notifications Issue in US Region

Resolved after 17 hours 35 minutes, affecting Notifications, on October 16, 2026.

investigating Oct 16, 2026, 08:05 PM UTC

We're aware of an ongoing issue where some users are only receiving motion notifications instead of smart notifications. Our team is actively investigating the root cause. We apologize for any inconvenience and appreciate your patience.

Started
Oct 16, 2026, 08:05 PM UTC
Resolved
Oct 17, 2026, 01:40 PM UTC
Duration
17h 35m
Detected by Pingoru
Oct 16, 2026, 08:05 PM UTC

Affected components

Notifications

Update timeline

  1. investigating Oct 16, 2026, 08:05 PM UTC

    We're aware of an ongoing issue where some users are only receiving motion notifications instead of smart notifications. Our team is actively investigating the root cause. We apologize for any inconvenience and appreciate your patience.

  2. resolved Oct 17, 2026, 01:40 PM UTC

    This incident has been resolved

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