Arlo incident

Recordings Outage in APAC Region

Resolved after 14 hours 11 minutes, affecting Live Streaming, on April 23, 2025.

resolved Apr 23, 2025, 09:54 AM UTC

A fix has been implemented, and we are monitoring the results.

Started
Apr 23, 2025, 04:15 AM UTC
Resolved
Apr 23, 2025, 06:26 PM UTC
Duration
14h 11m
Detected by Pingoru
Apr 23, 2025, 04:15 AM UTC

Affected components

Live Streaming

Update timeline

  1. investigating Apr 23, 2025, 04:15 AM UTC

    Arlo team is investigating an issue affecting some customers in the APAC region would be experiencing issue with motion recordings, Live streaming and Notifications may be significantly delayed, or may not arrive at all. We apologize for this inconvenience. The teams are working on resolving this issue at the earliest.

  2. resolved Apr 23, 2025, 09:54 AM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Apr 23, 2025, 06:26 PM UTC

    This incident has been resolved.

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