Arlo incident

Smart Notifications Issue in EU Region

Resolved after 2 hours 4 minutes, affecting Notifications, on April 28, 2025.

monitoring Apr 28, 2025, 09:48 AM UTC

A fix has been implemented, and we are monitoring the results.

Started
Apr 28, 2025, 07:47 AM UTC
Resolved
Apr 28, 2025, 09:51 AM UTC
Duration
2h 4m
Detected by Pingoru
Apr 28, 2025, 07:47 AM UTC

Affected components

Notifications

Update timeline

  1. investigating Apr 28, 2025, 07:47 AM UTC

    We're aware of an ongoing issue where users are only receiving motion notifications instead of smart notifications. Our team is actively investigating the root cause. We apologize for any inconvenience and appreciate your patience.

  2. monitoring Apr 28, 2025, 09:48 AM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Apr 28, 2025, 09:51 AM UTC

    This incident has been resolved.

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