Arlo incident
Arlo geofencing not working on latest version of iOS Apps
Resolved after 1 day 7 hours, on May 26, 2026.
Geofencing issue has been resolved. Please upgrade to latest available iOS app version.
Update timeline
- investigating May 26, 2026, 09:17 PM UTC
We are aware of an issue affecting geofencing functionality for some customers on iOS app. Our team is actively investigating and working toward a resolution. We will provide updates as they become available. We apologize for the inconvenience !
- identified May 27, 2026, 01:23 AM UTC
We've identified the cause of the problem preventing iOS users from using geofencing. The Arlo DevOps team is working to implement a solution for the issue.
- monitoring May 27, 2026, 07:27 PM UTC
We are currently deploying a fix through a slow rollout. Please update to latest iOS app 6.29.1 version. We are monitoring the results.
- resolved May 28, 2026, 05:10 AM UTC
Geofencing issue has been resolved. Please upgrade to latest available iOS app version.
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