Arcade.dev incident

Disruption with user registration and upgrades

Resolved after 2 hours 22 minutes, affecting Dashboard, on July 17, 2026.

identified Jul 17, 2026, 04:22 PM UTC

Registration issues have been resolved. Plan upgrade fix is being implemented

Started
Jul 17, 2026, 03:37 PM UTC
Resolved
Jul 17, 2026, 05:59 PM UTC
Duration
2h 22m
Detected by Pingoru
Jul 17, 2026, 03:37 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jul 17, 2026, 03:37 PM UTC

    We are investigating an issue where users are unable to register or upgrade plans

  2. identified Jul 17, 2026, 03:56 PM UTC

    The solution has been identified and is being implemented

  3. identified Jul 17, 2026, 04:22 PM UTC

    Registration issues have been resolved. Plan upgrade fix is being implemented

  4. resolved Jul 17, 2026, 05:59 PM UTC

    This incident has been resolved.

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