Arcade.dev incident

Authorization prompts hanging in Claude Cowork

Resolved after 5 hours 7 minutes, affecting Engine API, on October 6, 2026.

investigating Oct 06, 2026, 09:04 PM UTC

We have identified the cause of hanging authorization prompts for some users connecting to Arcade through Claude Cowork. Claude Cowork does not correctly handle the URL elicitation flow that Arcade uses to authorize users. Claude Code is not affected. We are working on a mitigation and have reported the issue to Anthropic. Until then, users can authorize new tools through Claude Code. We will post another update when the mitigation is live.

Started
Oct 06, 2026, 09:04 PM UTC
Resolved
Oct 07, 2026, 02:11 AM UTC
Duration
5h 7m
Detected by Pingoru
Oct 06, 2026, 09:04 PM UTC

Affected components

Engine API

Update timeline

  1. investigating Oct 06, 2026, 09:04 PM UTC

    We have identified the cause of hanging authorization prompts for some users connecting to Arcade through Claude Cowork. Claude Cowork does not correctly handle the URL elicitation flow that Arcade uses to authorize users. Claude Code is not affected. We are working on a mitigation and have reported the issue to Anthropic. Until then, users can authorize new tools through Claude Code. We will post another update when the mitigation is live.

  2. resolved Oct 07, 2026, 02:11 AM UTC

    Issue has been resolved

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