Arcade.dev incident

Errors in the Sign-up Flow

Resolved after 45 minutes, affecting Dashboard, on December 4, 2025.

resolved Dec 04, 2025, 01:33 AM UTC

We have worked around the issue and have bug reports open with our identity provider to ensure this won't happen again.

Started
Dec 04, 2025, 12:48 AM UTC
Resolved
Dec 04, 2025, 01:33 AM UTC
Duration
45m
Detected by Pingoru
Dec 04, 2025, 12:48 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Dec 04, 2025, 12:48 AM UTC

    We are investigating an issue with our identity provider that is causing sign-ups to error during the email verification flow. After seeing a page with an error, you should still receive an email; click the link in that email to continue the sign-up flow.

  2. resolved Dec 04, 2025, 01:33 AM UTC

    We have worked around the issue and have bug reports open with our identity provider to ensure this won't happen again.

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