Broadcom AppNeta incident

US West CASB Gateway Services Unavailable

Ongoing since 12:27 PM UTC.

investigating Oct 28, 2026, 02:27 PM UTC

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Started
Oct 28, 2026, 12:27 PM UTC
Resolved
Ongoing
Duration
● 4d 6h
Detected by Pingoru
Oct 28, 2026, 12:27 PM UTC

Update timeline

  1. investigating Oct 28, 2026, 12:27 PM UTC

    We are currently experiencing an incident affecting our CASB Gateway services. The services are failing open, so traffic is being allowed through without CASB or DLP inspection or enforcement. Further updates will be posted as information becomes available.

  2. identified Oct 28, 2026, 01:23 PM UTC

    We have identified the cause of the issue and are currently rerouting the affected traffic from US WEST to US EAST to mitigate the degraded performance issue. We will provide updates as new information becomes available.

  3. investigating Oct 28, 2026, 02:27 PM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

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