Applitools incident

Eyes Required Attention page is not working

Resolved after 1 day 7 hours, affecting Applitools Eyes, on February 24, 2026.

identified Feb 25, 2026, 10:19 PM UTC

We are continuing to work on a fix for this issue.

Started
Feb 24, 2026, 03:13 PM UTC
Resolved
Feb 25, 2026, 10:19 PM UTC
Duration
1d 7h
Detected by Pingoru
Feb 24, 2026, 03:13 PM UTC

Affected components

Applitools Eyes

Update timeline

  1. identified Feb 24, 2026, 03:13 PM UTC

    We’ve identified an issue affecting part of the Eyes service related to an infrastructure dependency. As a result: 1. Eyes Required Attention page is currently unavailable. 2. Some customers may have experienced increased queue wait times and slower test execution. We’ve applied a mitigation to reduce the slow test execution. Required Attention will remain unavailable while we work to restore service.

  2. identified Feb 24, 2026, 03:13 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Feb 25, 2026, 10:19 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Feb 25, 2026, 10:19 PM UTC

    This incident has been resolved

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