Appcues incident

EU Studio login issue

Resolved after 58 minutes, affecting Studio (EU), on April 21, 2026.

identified Apr 21, 2026, 01:47 PM UTC

We've identified an issue logging into the EU Appcues Studio and are working on a fix. End user experiences and data collection are not impacted.

Started
Apr 21, 2026, 01:47 PM UTC
Resolved
Apr 21, 2026, 02:45 PM UTC
Duration
58m
Detected by Pingoru
Apr 21, 2026, 01:47 PM UTC

Affected components

Studio (EU)

Update timeline

  1. identified Apr 21, 2026, 01:47 PM UTC

    We've identified an issue logging into the EU Appcues Studio and are working on a fix. End user experiences and data collection are not impacted.

  2. resolved Apr 21, 2026, 02:45 PM UTC

    The issue has been resolved

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