Resolved after 9 hours 32 minutes, affecting Workflow Processing, on October 6, 2026.
The underlying issue is fixed and emails are processing correctly again. We are working through a backlog of delayed messages.
Affected components
Workflow Processing
Update timeline
- identified Oct 06, 2026, 10:16 AM UTC
Email sending for Appcues Workflows is delayed. We have identified the issue and are working on a fix.
- monitoring Oct 06, 2026, 10:48 AM UTC
The underlying issue is fixed and emails are processing correctly again. We are working through a backlog of delayed messages.
- resolved Oct 06, 2026, 01:09 PM UTC
Delayed messages have been processed. All systems operating normally.
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