Aplos incident

Users are unable to access Bank Integration

Resolved after 3 hours 45 minutes, affecting Plaid and Finicity, on January 10, 2025.

monitoring Jan 10, 2025, 07:25 PM UTC

We have deployed a fix for this issue . We are continuing to monitor the situation.

Started
Jan 10, 2025, 06:56 PM UTC
Resolved
Jan 10, 2025, 10:42 PM UTC
Duration
3h 45m
Detected by Pingoru
Jan 10, 2025, 06:56 PM UTC

Affected components

PlaidFinicity

Update timeline

  1. investigating Jan 10, 2025, 06:56 PM UTC

    We are currently investigating an issue where customers are unable to log into bank integration.

  2. monitoring Jan 10, 2025, 07:25 PM UTC

    We have deployed a fix for this issue . We are continuing to monitor the situation.

  3. resolved Jan 10, 2025, 10:42 PM UTC

    This incident has been resolved.

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