Aplos incident

Email delivery delays

Resolved after 6 hours 37 minutes, affecting Email Campaigns, on October 13, 2026.

identified Oct 13, 2026, 04:49 PM UTC

The cause has been identified. We're working to restore email delivery.

Started
Oct 13, 2026, 03:47 PM UTC
Resolved
Oct 13, 2026, 10:25 PM UTC
Duration
6h 37m
Detected by Pingoru
Oct 13, 2026, 03:47 PM UTC

Affected components

Email Campaigns

Update timeline

  1. investigating Oct 13, 2026, 03:47 PM UTC

    Some emails sent from Aplos have been delayed or not delivered since around October 10th. This may affect invoice and payment-link emails, automated emails, donation receipts and shared reports. We've found the cause and are working with our email provider to restore normal delivery.

  2. identified Oct 13, 2026, 04:49 PM UTC

    The cause has been identified. We're working to restore email delivery.

  3. resolved Oct 13, 2026, 10:25 PM UTC

    This incident has been resolved.

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