Aplos incident

Degraded Performance

Resolved after 9 hours 51 minutes, affecting Full System, on March 25, 2025.

monitoring Mar 25, 2025, 09:27 PM UTC

To improve system performance and reliability, we're upgrading this week. We have identified that this performance degradation is related to the upgrade. You may experience brief outages during this time. We appreciate your patience while we prepare for the upgrade. Our team is continuing to monitor.

Started
Mar 25, 2025, 06:51 PM UTC
Resolved
Mar 26, 2025, 04:43 AM UTC
Duration
9h 51m
Detected by Pingoru
Mar 25, 2025, 06:51 PM UTC

Affected components

Full System

Update timeline

  1. investigating Mar 25, 2025, 06:51 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 25, 2025, 06:56 PM UTC

    We're currently investigating an issue that is preventing use of Login Page. Users may encounter issues trying to accessing aplos when trying to log in.

  3. monitoring Mar 25, 2025, 07:05 PM UTC

    The issues have subsided and the team will continue monitoring for stability.

  4. investigating Mar 25, 2025, 07:56 PM UTC

    Issues accessing the login page and slowness across the platform have persisted. We are continuing our investigations.

  5. monitoring Mar 25, 2025, 09:27 PM UTC

    To improve system performance and reliability, we're upgrading this week. We have identified that this performance degradation is related to the upgrade. You may experience brief outages during this time. We appreciate your patience while we prepare for the upgrade. Our team is continuing to monitor.

  6. resolved Mar 26, 2025, 04:43 AM UTC

    This incident has been resolved.

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