Resolved after 8 hours 18 minutes, affecting Accounting, on June 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Accounting
Update timeline
- investigating Jun 20, 2025, 03:36 PM UTC
We have identified an issue that is causing the bank reconciliation page to be unavailable to customers
- investigating Jun 20, 2025, 03:38 PM UTC
We are continuing to investigate this issue.
- identified Jun 20, 2025, 05:35 PM UTC
We have identified the issue and have deployed a fix. Refreshing the browser should get the bank reconciliation page to load again.
- identified Jun 20, 2025, 05:36 PM UTC
We will continue to monitor the bank reconciliation page for any more issues.
- monitoring Jun 20, 2025, 05:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 20, 2025, 11:55 PM UTC
This incident has been resolved.
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