AnyDesk incident

my.anydesk II API Degraded

Resolved after 25 minutes, affecting Customer Portal, on August 13, 2026.

monitoring Aug 13, 2026, 03:15 PM UTC

A fix has been deployed. We continue to monitor it.

Other major vendors with incidents that started within 30 minutes of this one

Started
Aug 13, 2026, 02:57 PM UTC
Resolved
Aug 13, 2026, 03:22 PM UTC
Duration
25m
Detected by Pingoru
Aug 13, 2026, 02:57 PM UTC

Affected components

Customer Portal

Update timeline

  1. identified Aug 13, 2026, 02:57 PM UTC

    We are experiencing an issue with the my.anydesk II API. Root cause has been found and work on fixing is in progress.

  2. monitoring Aug 13, 2026, 03:15 PM UTC

    A fix has been deployed. We continue to monitor it.

  3. resolved Aug 13, 2026, 03:22 PM UTC

    This incident has been resolved.

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