Resolved after 25 minutes, affecting Customer Portal, on August 13, 2026.
A fix has been deployed. We continue to monitor it.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Customer Portal
Update timeline
- identified Aug 13, 2026, 02:57 PM UTC
We are experiencing an issue with the my.anydesk II API. Root cause has been found and work on fixing is in progress.
- monitoring Aug 13, 2026, 03:15 PM UTC
A fix has been deployed. We continue to monitor it.
- resolved Aug 13, 2026, 03:22 PM UTC
This incident has been resolved.
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