Resolved after 1 hour 7 minutes, affecting Customer Portal and AnyDesk Account, on December 22, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Customer PortalAnyDesk Account
Update timeline
- investigating Dec 22, 2025, 01:49 PM UTC
We are currently facing degraded performance of my.anydesk II, our team is aware and is investigating the root cause. The status page will be updated once the root cause has been addressed. We apologise for any inconvenience caused.
- investigating Dec 22, 2025, 01:58 PM UTC
We are continuing to investigate this issue.
- identified Dec 22, 2025, 02:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 22, 2025, 02:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 22, 2025, 02:56 PM UTC
This incident has been resolved.
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