Resolved after 5 days 4 hours, affecting Customer Portal, on February 27, 2026.
We are continuing to work on a fix for this issue.
Affected components
Customer Portal
Update timeline
- identified Feb 27, 2026, 01:19 PM UTC
We are currently experiencing performance degradation affecting the generation of custom client builds. As a result, some custom builds may be temporarily unavailable. The root cause has been identified and we are working to implement a fix. We will provide further updates as progress continues. We apologise for the inconvenience and appreciate your patience.
- identified Feb 27, 2026, 04:56 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 04, 2026, 06:11 PM UTC
This incident has been resolved.
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