Resolved after 1 hour 17 minutes, affecting Customer Portal, on February 6, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Customer Portal
Update timeline
- investigating Feb 06, 2025, 05:57 PM UTC
We are currently facing a major outage with our Customer Portal Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We're apologising for any inconvenience this may cause.
- monitoring Feb 06, 2025, 06:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2025, 07:14 PM UTC
This incident has been resolved.
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