Resolved after 2 hours 23 minutes, affecting Customer Portal, on March 21, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Customer Portal
Update timeline
- investigating Mar 21, 2025, 10:29 AM UTC
We are currently facing major outage of our Customer Portal. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.
- monitoring Mar 21, 2025, 10:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 21, 2025, 12:52 PM UTC
This incident has been resolved.
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