AnyDesk incident

Service Degradation - Customer Portal

Resolved after 3 hours 50 minutes, affecting Customer Portal, on May 21, 2025.

investigating May 21, 2025, 09:47 AM UTC

We are currently facing degraded service with our Customer Portal. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.

Started
May 21, 2025, 09:47 AM UTC
Resolved
May 21, 2025, 01:37 PM UTC
Duration
3h 50m
Detected by Pingoru
May 21, 2025, 09:47 AM UTC

Affected components

Customer Portal

Update timeline

  1. investigating May 21, 2025, 09:47 AM UTC

    We are currently facing degraded service with our Customer Portal. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.

  2. resolved May 21, 2025, 01:37 PM UTC

    This incident has been resolved.

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