AnyDesk incident

my.anydesk I/II - Custom Clients - Service Disruption

Resolved after 1 hour 28 minutes, affecting Customer Portal, on July 9, 2025.

investigating Jul 09, 2025, 02:04 PM UTC

We are currently facing degraded service with generation of new Custom Clients. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologise for any inconvenience this may cause.

Started
Jul 09, 2025, 02:04 PM UTC
Resolved
Jul 09, 2025, 03:32 PM UTC
Duration
1h 28m
Detected by Pingoru
Jul 09, 2025, 02:04 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Jul 09, 2025, 02:04 PM UTC

    We are currently facing degraded service with generation of new Custom Clients. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologise for any inconvenience this may cause.

  2. resolved Jul 09, 2025, 03:32 PM UTC

    This incident has been resolved.

Your product runs on more than AnyDesk

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →