Resolved after 4 hours 11 minutes, affecting Asia, on July 17, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Asia
Update timeline
- investigating Jul 17, 2025, 09:39 AM UTC
Some our customers from South Korea, Japan and Taiwan are having issues to connect to AnyDesk Global Network. Our team is working on the fix. We apologize for any inconvenience it might have caused.
- identified Jul 17, 2025, 11:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 17, 2025, 11:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 01:50 PM UTC
This incident has been resolved.
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