AnyDesk incident

Service Degradation - Custom Client Generation

Resolved after 3 hours 17 minutes, affecting Customer Portal, on July 22, 2025.

investigating Jul 22, 2025, 12:48 PM UTC

We currently face degraded service with our Custom Client Generation. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.

Started
Jul 22, 2025, 12:48 PM UTC
Resolved
Jul 22, 2025, 04:05 PM UTC
Duration
3h 17m
Detected by Pingoru
Jul 22, 2025, 12:48 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Jul 22, 2025, 12:48 PM UTC

    We currently face degraded service with our Custom Client Generation. Our team is investigating the root cause at this moment. As soon as we have identified the issue we'll apply a fix, follow this page to receive an update. We apologize for any inconvenience this may cause.

  2. resolved Jul 22, 2025, 04:05 PM UTC

    This incident has been resolved.

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