Resolved after 6 hours 22 minutes, affecting eCommerce, on October 20, 2025.
The issue from our provide has been fixed and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 20, 2025, 07:19 AM UTC
We are currently investigating this issue.
- investigating Oct 20, 2025, 07:20 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 07:41 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 08:00 AM UTC
We are continuing to investigate this issue.
- investigating Oct 20, 2025, 09:29 AM UTC
We are continuing to investigate this issue.
- identified Oct 20, 2025, 09:48 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 20, 2025, 09:54 AM UTC
We are experiencing an outage due to some issue at the end of our provider. We are working closely with them to get this resolved or mitigated as quickly as possible.
- monitoring Oct 20, 2025, 11:06 AM UTC
The issue from our provide has been fixed and we are monitoring the results.
- resolved Oct 20, 2025, 01:41 PM UTC
This incident has been resolved.
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