Ansarada incident

Dataroom outage

Resolved after 3 hours 12 minutes, affecting User Administration and Home Dashboard and 1 more, on August 12, 2026.

monitoring Aug 12, 2026, 06:55 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 12, 2026, 05:10 AM UTC
Resolved
Aug 12, 2026, 08:23 AM UTC
Duration
3h 12m
Detected by Pingoru
Aug 12, 2026, 05:10 AM UTC

Affected components

User AdministrationHome DashboardDataroom ManagementAnsarada IdentityDocumentsLicensingQ&AReportingTenders Submission ToolTender Evaluation Tool

Update timeline

  1. investigating Aug 12, 2026, 05:10 AM UTC

    The Data Room is currently experiencing an outage and we are working to identify and resolve the issues. We will provide an update here in 15 minutes.

  2. identified Aug 12, 2026, 05:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 12, 2026, 06:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 12, 2026, 08:23 AM UTC

    This incident has been resolved.

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