Resolved after 5 hours 13 minutes, affecting Home Dashboard, on October 23, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 23, 2025, 04:37 AM UTC
Some users are experiencing issues accessing the Dash dashboard due to degraded performance. Our team is investigating the cause and working to restore full functionality as soon as possible.
- identified Oct 23, 2025, 04:39 AM UTC
Some users were unable to access the Dash dashboard due to degraded performance caused by an incident with a third-party service provider. The issue has been identified, and we are monitoring the provider’s recovery while ensuring all services remain stable.
- identified Oct 23, 2025, 07:41 AM UTC
Some users were unable to access the Dash dashboard due to degraded performance caused by an incident with a third-party service provider. The issue has been identified, and we are monitoring the provider’s recovery while ensuring all services remain stable.
- monitoring Oct 23, 2025, 09:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2025, 09:51 AM UTC
This incident has been resolved.
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