Ansarada incident

Secure PDF Documents degraded

Major Vendor's status page →

Resolved after 4 hours 37 minutes, affecting Documents, on November 21, 2025.

identified Nov 21, 2025, 07:17 AM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 21, 2025, 03:03 AM UTC
Resolved
Nov 21, 2025, 07:40 AM UTC
Duration
4h 37m
Detected by Pingoru
Nov 21, 2025, 03:03 AM UTC

Affected components

Documents

Update timeline

  1. investigating Nov 21, 2025, 03:03 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 21, 2025, 04:00 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 21, 2025, 05:08 AM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 21, 2025, 06:46 AM UTC

    We are continuing to investigate this issue.

  5. identified Nov 21, 2025, 07:17 AM UTC

    The issue has been identified and a fix is being implemented.

  6. resolved Nov 21, 2025, 07:40 AM UTC

    This incident has been resolved.

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