Resolved after 1 hour 12 minutes, affecting Ansarada Identity, on November 24, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Ansarada Identity
Update timeline
- investigating Nov 24, 2025, 03:51 PM UTC
Some users are experiencing intermittent issues when attempting to log in to their datarooms. The problem does not affect all users. We are currently investigating the root cause and working to restore full access as soon as possible.
- investigating Nov 24, 2025, 04:39 PM UTC
We are continuing to investigate this issue.
- identified Nov 24, 2025, 04:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 24, 2025, 04:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 24, 2025, 05:04 PM UTC
This incident has been resolved.
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