Ansarada incident

Document Services degraded in South Africa region

Major Vendor's status page →

Resolved after 1 hour 4 minutes, affecting Documents, on May 14, 2025.

monitoring May 14, 2025, 08:45 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 14, 2025, 07:55 AM UTC
Resolved
May 14, 2025, 09:00 AM UTC
Duration
1h 4m
Detected by Pingoru
May 14, 2025, 07:55 AM UTC

Affected components

Documents

Update timeline

  1. investigating May 14, 2025, 07:55 AM UTC

    We are currently investigating this issue.

  2. identified May 14, 2025, 08:01 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 14, 2025, 08:17 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 14, 2025, 08:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 14, 2025, 09:00 AM UTC

    This incident has been resolved.

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