Resolved after 3 hours 11 minutes, affecting Documents, on July 2, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jul 02, 2025, 09:57 AM UTC
Bulk Downloads feature is currently experiencing issues causing the progress to not be updated and zip files to not be downloaded. We are working to identify and resolve the issues ASAP. We will provide an update here in 15 minutes.
- investigating Jul 02, 2025, 10:16 AM UTC
We are continuing to investigate this issue.
- investigating Jul 02, 2025, 10:31 AM UTC
We are continuing to investigate this issue.
- identified Jul 02, 2025, 10:48 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 02, 2025, 11:01 AM UTC
We are continuing to work on a fix for this issue.
- identified Jul 02, 2025, 11:20 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 02, 2025, 11:27 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 02, 2025, 11:52 AM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 02, 2025, 12:25 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 02, 2025, 12:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 02, 2025, 01:08 PM UTC
This incident has been resolved.
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