Ansarada incident

Users can not login to dataroom

Critical Vendor's status page →

Resolved after 1 hour 32 minutes, affecting User Administration and Dataroom Management and 1 more, on July 16, 2025.

monitoring Jul 16, 2025, 05:14 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 16, 2025, 04:29 AM UTC
Resolved
Jul 16, 2025, 06:01 AM UTC
Duration
1h 32m
Detected by Pingoru
Jul 16, 2025, 04:29 AM UTC

Affected components

User AdministrationDataroom ManagementDocumentsQ&AReportingTenders Submission ToolTender Evaluation ToolDeal WorkflowArchives / Bulk Downloads

Update timeline

  1. investigating Jul 16, 2025, 04:29 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 16, 2025, 04:37 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 16, 2025, 04:41 AM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jul 16, 2025, 04:54 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jul 16, 2025, 04:57 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified Jul 16, 2025, 04:59 AM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Jul 16, 2025, 05:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  8. monitoring Jul 16, 2025, 05:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  9. resolved Jul 16, 2025, 06:01 AM UTC

    This incident has been resolved.

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