Resolved after 8 hours 21 minutes, affecting Web Application and Data Processing and 1 more, on July 24, 2026.
Between approximately 2026-07-24 03:39–05:00 PT (10:39–12:00 UTC), some customers may have experienced intermittent connectivity issues while accessing Amplitude or sending data, including connection timeouts. This was caused by an AWS networking disruption in the us-west-2 region affecting multiple upstream AWS services. The issue originated outside of Amplitude's infrastructure and was resolved by AWS. Our SDKs queue undelivered events on-device and automatically retry sending them, so we expect minimal to no data loss from this incident. No ingested data was lost and no action is required.
Affected components
Update timeline
- resolved Jul 24, 2026, 05:05 PM UTC
Between approximately 2026-07-24 03:39–05:00 PT (10:39–12:00 UTC), some customers may have experienced intermittent connectivity issues while accessing Amplitude or sending data, including connection timeouts. This was caused by an AWS networking disruption in the us-west-2 region affecting multiple upstream AWS services. The issue originated outside of Amplitude's infrastructure and was resolved by AWS. Our SDKs queue undelivered events on-device and automatically retry sending them, so we expect minimal to no data loss from this incident. No ingested data was lost and no action is required.
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