Amplitude Outage History
Amplitude is up right nowPingoru has recorded 96 incidents for Amplitude: 93 in the last 12 months and 25 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 13 | 24 of 720 (3%) |
| May 2026 | 4 | 9 of 744 (1%) |
| June 2026 | 4 | 14 of 720 (2%) |
| July 2026 | 10 | 33 of 744 (4%) |
| August 2026 | 8 | 36 of 744 (5%) |
| September 2026 | 7 | 28 of 720 (4%) |
| October 2026 | 10 | 18 of 574 (3%) |
Incidents, newest first
Notice October 24, 2026 Delayed/Blocked Event Delivery to Amazon Kinesis Destination 1h 7m Data Processing, Event Streaming
Started Oct 24, 2026, 04:58 PM UTC· resolved Oct 24, 2026, 06:05 PM UTC
- investigating Oct 24, 2026, 04:58 PM UTC
We are currently investigating an issue affecting event delivery to Amazon Kinesis destinations. Some customers may experience delays or failures in event delivery. Our Engineering team is actively investigating the cause and working to restore normal delivery. We apologize for the disruption and will provide updates as more information becomes available.
- investigating Oct 24, 2026, 05:42 PM UTC
Our Engineering team has implemented a fix, and Streaming is successfully sending events now. The fix is being rolled out gradually, and we are working to expedite the process. We have also addressed an issue affecting the retry pipeline and are assessing the impact on previously failed events. We will continue monitoring event delivery and provide further updates as we confirm the recovery of affected events. Thank you for your patience.
- resolved Oct 24, 2026, 06:05 PM UTC
This incident has been resolved. Event delivery to the Amazon Kinesis streaming destination has returned to normal operation. All affected events have been successfully delivered. We apologize for the disruption and appreciate your patience while we worked to resolve this issue.
Notice October 22, 2026 Streaming to External Destinations Unavailable 4h 37m
Started Oct 22, 2026, 10:08 PM UTC· resolved Oct 23, 2026, 02:46 AM UTC
- identified Oct 22, 2026, 10:08 PM UTC
We are currently investigating an issue affecting streaming to external destinations. During this time, streaming deliveries are unavailable, and retrying data sends is also impacted. Our Engineering team has identified the affected infrastructure and is actively working to restore functionality. We apologize for the disruption and will provide further updates as our investigation progresses.
- identified Oct 22, 2026, 10:19 PM UTC
We have identified the root cause of the issue affecting streaming to external destinations, and our systems are now recovering. Our Engineering team is continuing to implement the necessary fixes while closely monitoring service recovery. We will provide further updates as progress continues. We appreciate your patience and understanding.
- identified Oct 23, 2026, 02:44 AM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 23, 2026, 02:46 AM UTC
The issue has been fully resolved. Our Engineering team has implemented the necessary mitigation measures and functionality is now operational. We apologize for the disruption and appreciate your patience and understanding while we worked to restore service.
Notice October 22, 2026 Amplitude Website Outage 56m Web Reporting
Started Oct 22, 2026, 09:24 PM UTC· resolved Oct 22, 2026, 10:21 PM UTC
- investigating Oct 22, 2026, 09:24 PM UTC
Some web pages were partially down. The issue started around 2:06 PM PST and was resolved at 2:21 PM PST. a) Our ingestion systems were working as expected and we were not losing any data. c) Impacted customers might have experienced errors when loading Amplitude web pages.
- resolved Oct 22, 2026, 09:25 PM UTC
This incident has been resolved.
Notice October 22, 2026 Notice: Amplitude not impacted by recent PHP vulnerabilities –
Started Oct 22, 2026, 07:25 PM UTC· resolved Oct 22, 2026, 07:25 PM UTC
- resolved Oct 22, 2026, 07:25 PM UTC
Amplitude has confirmed that no first-party Amplitude services are impacted by the PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 (PHP2Shell Advisory). We are working with an affected third-party vendor to establish security updates on their end; however, internal hardening efforts should prevent potential escalation. No customer action is required at this time. As this is a developing advisory, any further updates will be communicated appropriately via our Trust Center at https://trust.amplitude.com/updates?tab=updates&update=65d46972-f7ed-4f53-bccf-f86f1d18393e. Please subscribe to our Trust Center for notification on updates as no further updates will be made on our Statuspage here.
Minor October 20, 2026 Export API returns 500 errors across multiple organizations 8m Data Export
Started Oct 20, 2026, 08:12 PM UTC· resolved Oct 20, 2026, 08:21 PM UTC
- investigating Oct 20, 2026, 08:13 PM UTC
We are investigating errors affecting some customers using the Data Export API. Affected Export API requests may return 500 errors.
- resolved Oct 20, 2026, 08:21 PM UTC
This incident has been resolved.
Minor October 17, 2026 We are actively investigating an issue with our ingestion systems lagging 1h 55m Data Processing, Event Streaming, Data Export
Started Oct 17, 2026, 02:45 PM UTC· resolved Oct 17, 2026, 04:41 PM UTC
- monitoring Oct 17, 2026, 02:45 PM UTC
A fix has been implemented and we are monitoring the recovery. No data is lost.
- monitoring Oct 17, 2026, 03:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 17, 2026, 04:41 PM UTC
This incident has been resolved.
Notice October 13, 2026 Degraded Performance- Funnel charts renders as white text on a white/near-white background in light theme 7h 56m Web Application
Started Oct 13, 2026, 12:28 AM UTC· resolved Oct 13, 2026, 08:24 AM UTC
- resolved Oct 13, 2026, 06:53 PM UTC
Since 2026-10-13 00:28 PT (07:28 UTC), we have identified an issue affecting Funnel charts in light theme where the conversion percentage data label displays as unreadable white text on a white background. This issue has been resolved as of 2026-10-13 01:24 PT (08:24 UTC). The conversion percentage data label on Funnel charts now displays correctly in light theme. The underlying data and calculations are not affected, and no data loss has occurred.
Minor October 8, 2026 BigQuery exports are lagging for US. 1h 30m Data Export
Started Oct 08, 2026, 03:33 AM UTC· resolved Oct 08, 2026, 05:04 AM UTC
- identified Oct 08, 2026, 03:33 AM UTC
We are currently investigating an issue where all BigQuery exports are lagging for US (not EU) because of a downstream issue.
- identified Oct 08, 2026, 04:09 AM UTC
A small fraction of new jobs are still getting stuck, we are continuing to investigate further.
- monitoring Oct 08, 2026, 04:36 AM UTC
Currently recovering backlog of effected jobs successfully, monitoring closely for full recovery.
- resolved Oct 08, 2026, 05:04 AM UTC
This incident has been resolved
Notice October 5, 2026 Guides and Surveys Service Disruption – Guides & Surveys
Started Oct 05, 2026, 06:56 PM UTC· resolved Oct 05, 2026, 06:56 PM UTC
- resolved Oct 05, 2026, 06:56 PM UTC
Between 11:40 AM and 11:48 AM PT on October 5, 2026, Amplitude experienced a full outage of the Guides and Surveys service. During this time, users may have been unable to create, publish, or edit Guides and Surveys, or may have seen Guides and Surveys fail to load for end users. The issue has been resolved and Guides and Surveys is fully operational. We are continuing to confirm there was no data loss. No customer action is needed at this time.
Notice October 2, 2026 Amplitude- Platform Loading Issues 8m
Started Oct 02, 2026, 06:35 PM UTC· resolved Oct 02, 2026, 06:43 PM UTC
- investigating Oct 02, 2026, 06:35 PM UTC
Beginning at approximately 11:15 AM PT, we are currently investigating an issue affecting the Amplitude US environment. Some customers may experience slow page loads, pages that fail to load, or errors when accessing the Amplitude platform. Our Engineering team is actively investigating the issue. We will provide an update as soon as more information is available.
- investigating Oct 02, 2026, 06:36 PM UTC
We are continuing to investigate this issue.
- resolved Oct 02, 2026, 06:43 PM UTC
The issue has been resolved, and the platform is operating normally again. Our Engineering team will continue to monitor the platform closely to ensure everything remains stable. Thank you for your patience and understanding while we worked to resolve this issue.
Minor September 28, 2026 We are actively investigating an incident in our data exports 5h 24m Data Export
Started Sep 28, 2026, 09:09 PM UTC· resolved Sep 29, 2026, 02:33 AM UTC
- investigating Sep 28, 2026, 09:09 PM UTC
We are actively investigating an incident in our data exports. Once the issue is resolved, data will continue to be exported. No data is lost.
- investigating Sep 28, 2026, 09:09 PM UTC
We are continuing to investigate this issue.
- identified Sep 28, 2026, 11:37 PM UTC
Warehouse exports should now start exporting data to warehouses and storage buckets but explicit export APIs are still blocked.
- resolved Sep 29, 2026, 02:33 AM UTC
This incident has been resolved.
Minor September 24, 2026 Export Destinations data delivery issue 1h 34m Data Export
Started Sep 24, 2026, 07:47 PM UTC· resolved Sep 24, 2026, 09:22 PM UTC
- investigating Sep 24, 2026, 07:47 PM UTC
Since 2026-09-24 09:30 PT (17:30 UTC), Amplitude has been experiencing a delay in Data Export processing due to a lagging data partition. Realtime data processing and Amplitude charts and dashboards are not impacted. No data is being lost, and delayed exports will complete once the underlying issue is resolved. No customer action is needed at this time. We will provide the next update in 30 minutes.
- identified Sep 24, 2026, 07:58 PM UTC
The issue has been identified and a fix is being implemented. We will provide another update in 30 minutes.
- monitoring Sep 24, 2026, 08:13 PM UTC
A fix has been implemented and we are monitoring the results. We will provide another update in 30 minutes.
- monitoring Sep 24, 2026, 08:43 PM UTC
We are continuing to monitor for any further issues. We will provide another update in 30 minutes.
- resolved Sep 24, 2026, 09:22 PM UTC
This incident has been resolved. We don't expect any data loss, and no action is required on your end.
Major September 22, 2026 Snowflake Data Share export delivery issue 6h 4m Data Export
Started Sep 22, 2026, 06:49 PM UTC· resolved Sep 23, 2026, 12:53 AM UTC
- investigating Sep 22, 2026, 06:49 PM UTC
Starting at 17:00 UTC, new data is not being delivered to Snowflake Data Share destinations. Existing shared data remains available, and data ingestion and analytics in Amplitude are not affected. No data loss is expected. Our team has identified an authentication issue on our side and is working on a fix. Delayed data will be delivered once resolved. No customer action is needed. We will share another update in 30 minutes.
- identified Sep 22, 2026, 07:19 PM UTC
The authentication issue and fix path have been identified; implementation is in progress. No data loss is expected. No customer action is needed. We will share another update in 30 minutes.
- identified Sep 22, 2026, 07:50 PM UTC
Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- identified Sep 22, 2026, 08:19 PM UTC
We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- identified Sep 22, 2026, 08:49 PM UTC
We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- identified Sep 22, 2026, 09:19 PM UTC
We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- identified Sep 22, 2026, 09:50 PM UTC
Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- identified Sep 22, 2026, 10:20 PM UTC
Our team is continuing to work on a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- identified Sep 22, 2026, 10:50 PM UTC
Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- identified Sep 22, 2026, 11:21 PM UTC
Implementation of a fix is still in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- identified Sep 22, 2026, 11:50 PM UTC
We are deploying a fix for the issue affecting Snowflake Data Share delivery and will verify recovery once deployment is complete. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- monitoring Sep 22, 2026, 11:53 PM UTC
A fix has been deployed for the issue affecting Snowflake Data Share delivery. We are monitoring recovery. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
- monitoring Sep 23, 2026, 12:23 AM UTC
The authentication issue affecting Snowflake Data Share delivery has been fixed. We are monitoring recovery as delayed data is processed. No data loss is expected, and no customer action is needed. We will provide another update in 30 minutes.
- resolved Sep 23, 2026, 12:53 AM UTC
The authentication issue affecting Snowflake Data Share delivery has been resolved. Snowflake Data Share exports are operating normally. No data loss is expected, and no customer action is needed.
Minor September 17, 2026 Realtime Data Pipeline Delay 1h 10m Data Processing
Started Sep 17, 2026, 08:05 PM UTC· resolved Sep 17, 2026, 09:15 PM UTC
- investigating Sep 17, 2026, 08:05 PM UTC
Since 11:30 AM PST, Amplitude has been experiencing a realtime data pipeline delay. Some data may not yet appear in Amplitude in real time and may be delayed before it can be streamed or exported to downstream destinations. Our team is actively investigating the source of the issue and working to deploy a fix. There is no data loss. No customer action is needed at this time. We will provide the next update in 30 minutes.
- investigating Sep 17, 2026, 08:05 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 17, 2026, 08:34 PM UTC
Recovery is underway, and we are monitoring the system to confirm full recovery. There is no data loss, and no customer action is needed. We will provide the next update in 30 minutes.
- monitoring Sep 17, 2026, 09:05 PM UTC
We are continuing to monitor the system to confirm full recovery. There is no data loss, and no customer action is needed. We will provide the next update in 30 minutes.
- resolved Sep 17, 2026, 09:15 PM UTC
From approximately 11:30 AM PDT (18:30 UTC) to 2:14 PM PDT (21:14 UTC), Amplitude experienced delays affecting the realtime data pipeline. Some data may have been delayed before appearing in Amplitude in real time. The issue has been resolved. There is no data loss, and no customer action is needed.
Minor September 10, 2026 We are actively investigating an issue with our realtime ingestion pipelines. 53m Data Processing, Event Streaming, Data Export
Started Sep 10, 2026, 03:07 AM UTC· resolved Sep 10, 2026, 04:01 AM UTC
- investigating Sep 10, 2026, 03:07 AM UTC
We are actively investigating an issue with our realtime ingestion pipelines. No data is lost.
- monitoring Sep 10, 2026, 03:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2026, 04:01 AM UTC
This incident has been resolved.
Notice September 9, 2026 S3 export delivery permissions - Resolved 7h 29m
Started Sep 09, 2026, 08:32 PM UTC· resolved Sep 10, 2026, 04:01 AM UTC
- resolved Sep 11, 2026, 12:19 AM UTC
Some S3 export files delivered between September 9 at 20:32 UTC and September 10 at 04:01 UTC were missing the bucket-owner-full-control permission, which prevented affected customers from reading them. The issue is resolved. Exports moving forward and outside this timeframe are not impacted. No data was lost. For impacted files in the affected timeframe, set your bucket's Object Ownership to Bucket owner enforced (disable ACLs), if compatible with your bucket access requirements. If you have questions or continue to experience issues, please submit a support request.
Minor August 26, 2026 We are actively investigating a processing delay in our realtime pipeline 3h 14m Data Processing, Event Streaming, Data Export
Started Aug 26, 2026, 03:23 PM UTC· resolved Aug 26, 2026, 06:38 PM UTC
- investigating Aug 26, 2026, 03:23 PM UTC
We are currently investigating this issue.
- identified Aug 26, 2026, 03:54 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 26, 2026, 04:51 PM UTC
A fix has been implemented, and we are monitoring the results. Realtime data processing remains delayed, but events are catching up. No data was lost, and no customer action is required. We will provide another update when more information is available.
- resolved Aug 26, 2026, 06:38 PM UTC
This incident has been resolved.
Notice August 25, 2026 Brief Service Disruption –
Started Aug 25, 2026, 08:48 PM UTC· resolved Aug 25, 2026, 08:48 PM UTC
- resolved Aug 25, 2026, 09:54 PM UTC
Incident timeline Resolved — Amplitude is accessible once again, and customers should be able to access the platform as expected. Posted Aug 25, 2026 - 14:03 PT Investigating — Since approximately 13:48 PT, some customers may have experienced a brief interruption when using Amplitude. Posted Aug 25, 2026 - 13:48 PT We apologize for the disruption.
Notice August 25, 2026 Login Page Unavailable for New Sign-ins 1h 16m
Started Aug 25, 2026, 02:06 AM UTC· resolved Aug 25, 2026, 03:23 AM UTC
- investigating Aug 25, 2026, 02:06 AM UTC
Since 2026-08-24 16:45 PT (23:45 UTC), new sign-ins were unable to load the Amplitude login page (app.amplitude.com/login), which appeared blank. Users with an active session were not signed out and could continue working as normal.
- monitoring Aug 25, 2026, 03:03 AM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Aug 25, 2026, 03:23 AM UTC
A fix was deployed, and the issue was fully resolved.
Notice August 19, 2026 AI Controls unexpectedly displayed as “Admin preview” –
Started Aug 19, 2026, 05:41 PM UTC· resolved Aug 19, 2026, 05:41 PM UTC
- resolved Aug 20, 2026, 12:09 AM UTC
On 2026-08-19 at 10:41:25 AM PT, some customers who had not explicitly enabled AI through the AI Controls page were placed in “Admin preview,” and non-admin users could not access AI features. The issue was fully resolved at 12:41 PM PT on 2026-08-19. No data was impacted, and no customer action is required.
Notice August 14, 2026 Delay in realtime data processing 1d 1h
Started Aug 14, 2026, 02:30 AM UTC· resolved Aug 15, 2026, 03:35 AM UTC
- resolved Aug 14, 2026, 04:59 AM UTC
On 2026-08-13 at 7:45 PM PT (2:45 AM UTC on 2026-08-14), we experienced a data ingestion latency. The issue was fully resolved at 8:35 PM PT (3:35 AM UTC on 2026-08-14), and all data has since been recovered. There was no data loss, and no customer action is required.
Minor August 1, 2026 We are actively investigating a delay in our pipeline processing 1h 44m Data Processing, Event Streaming, Data Export
Started Aug 01, 2026, 02:07 AM UTC· resolved Aug 01, 2026, 03:51 AM UTC
- investigating Aug 01, 2026, 02:07 AM UTC
We are actively investigating a delay in our pipeline processing. No data is lost.
- monitoring Aug 01, 2026, 02:53 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 01, 2026, 03:47 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 01, 2026, 03:51 AM UTC
This incident has been resolved.
Minor July 24, 2026 We are actively investigating bigquery exports taking a long time to complete 1h 14m Data Export
Started Jul 24, 2026, 02:45 PM UTC· resolved Jul 24, 2026, 03:59 PM UTC
- investigating Jul 24, 2026, 02:45 PM UTC
We are currently investigating this issue.
- monitoring Jul 24, 2026, 03:15 PM UTC
The jobs waiting on google's end have started recovering and we are seeing jobs making progress within Amplitude too
- resolved Jul 24, 2026, 03:59 PM UTC
This incident has been resolved.
Notice July 24, 2026 Intermittent Connectivity Issues 8h 21m Web Application, Data Processing, Data Reception
Started Jul 24, 2026, 03:39 AM UTC· resolved Jul 24, 2026, 12:00 PM UTC
- resolved Jul 24, 2026, 05:05 PM UTC
Between approximately 2026-07-24 03:39–05:00 PT (10:39–12:00 UTC), some customers may have experienced intermittent connectivity issues while accessing Amplitude or sending data, including connection timeouts. This was caused by an AWS networking disruption in the us-west-2 region affecting multiple upstream AWS services. The issue originated outside of Amplitude's infrastructure and was resolved by AWS. Our SDKs queue undelivered events on-device and automatically retry sending them, so we expect minimal to no data loss from this incident. No ingested data was lost and no action is required.
Notice July 22, 2026 Some users may have experienced errors when accessing Amplitude. 7h
Started Jul 22, 2026, 12:06 PM UTC· resolved Jul 22, 2026, 07:06 PM UTC
- resolved Jul 22, 2026, 08:20 PM UTC
We identified the source of the issue and rolled back the responsible change at 12:06 PM PT (19:06 UTC). Error rates have returned to normal, and we are actively monitoring to confirm full stability. There is no data loss. No customer action is needed at this time.