Amplitude incident

Experiment Management API Degradation

Resolved on March 20, 2026.

resolved Mar 20, 2026, 08:00 PM UTC

Mar 20, 13:00 PDT Resolved - This incident has been resolved. Mar 20, 12:13 PDT Monitoring - We have verified the fix, and the management-api is now fully operational. We will remain in a period of active monitoring to ensure continued stability. Mar 20, 10:31 PDT Identified - Since 2026-03-20 approximately 09:00 AM PT (16:00 UTC), the Experiment Flags Management API (/api/1/flags) has been returning incomplete results. Customers using the Flags Management API may see empty responses when listing feature flags, even though flags remain visible and functional in the Amplitude UI. The Experiments API (/api/1/experiments) is not affected. Our team has identified the root cause and a fix has been deployed. We are monitoring the rollout to confirm the issue is fully resolved. No data has been lost, and flags continue to evaluate correctly for end users. No customer action is needed at this time. We will provide the next update by 2026-03-20 12:00 PM PT (19:00 UTC).

Started
Mar 20, 2026, 08:00 PM UTC
Resolved
Mar 20, 2026, 08:00 PM UTC
Duration
–
Detected by Pingoru
Mar 20, 2026, 08:00 PM UTC

Update timeline

  1. resolved Mar 20, 2026, 08:00 PM UTC

    Mar 20, 13:00 PDT Resolved - This incident has been resolved. Mar 20, 12:13 PDT Monitoring - We have verified the fix, and the management-api is now fully operational. We will remain in a period of active monitoring to ensure continued stability. Mar 20, 10:31 PDT Identified - Since 2026-03-20 approximately 09:00 AM PT (16:00 UTC), the Experiment Flags Management API (/api/1/flags) has been returning incomplete results. Customers using the Flags Management API may see empty responses when listing feature flags, even though flags remain visible and functional in the Amplitude UI. The Experiments API (/api/1/experiments) is not affected. Our team has identified the root cause and a fix has been deployed. We are monitoring the rollout to confirm the issue is fully resolved. No data has been lost, and flags continue to evaluate correctly for end users. No customer action is needed at this time. We will provide the next update by 2026-03-20 12:00 PM PT (19:00 UTC).

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