Resolved after 9 days 21 hours, affecting Amplify Classroom and Amplify Desmos Math, on July 1, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Amplify ClassroomAmplify Desmos Math
Update timeline
- investigating Jul 01, 2025, 04:34 PM UTC
We have discovered an issue where a number of Fluency by Heart users are unable to log in. Our Engineering team is actively working to restore their account access. We apologize for the inconvenience and appreciate your patience as we work towards resolving this issue. Thank you!
- monitoring Jul 10, 2025, 01:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 11, 2025, 01:49 PM UTC
This incident has been resolved.
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