Resolved after 7 days 3 hours, affecting mCLASS Assessment, on October 1, 2026.
We have successfully tested and implemented a fix for this issue.
Affected components
Update timeline
- identified Oct 01, 2026, 05:00 PM UTC
We are aware of and investigating an issue where districts/school who are licensed for mCLASS Lectura only are seeing disruption to the online management of student assessments. Teacher-led assessments remain unaffected, but students may see that assessments are not assigned. Our Product team is working diligently to resolve this issue and we will provide updates to our progress here. We appreciate your patience!
- identified Oct 01, 2026, 08:57 PM UTC
UPDATE: The root cause of this issue has been identified. Our Engineering team will be testing a potential fix.
- monitoring Oct 08, 2026, 01:20 PM UTC
We have successfully tested and implemented a fix for this issue.
- resolved Oct 08, 2026, 08:56 PM UTC
This incident has been resolved.
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