Amplify incident

Google SSO Login Issues

Resolved after 5 hours 58 minutes, affecting Amplify CKLA and Amplify ELA and 1 more, on September 18, 2025.

monitoring Sep 18, 2025, 03:48 PM UTC

We are seeing relief on this issue now. We will continue to monitor the situation.

Started
Sep 18, 2025, 03:17 PM UTC
Resolved
Sep 18, 2025, 09:16 PM UTC
Duration
5h 58m
Detected by Pingoru
Sep 18, 2025, 03:17 PM UTC

Affected components

Amplify CKLAAmplify ELABoost ReadingAmplify ScienceAmplify MathAmplify ClassroommCLASS AssessmentmCLASS Intervention

Update timeline

  1. investigating Sep 18, 2025, 03:17 PM UTC

    We have been made aware of a potential issue with Google login authentication. These issues may impact some users attempting to utilize Google Single Sign-on (SSO) services. As a result, some users may experience difficulties accessing Amplify accounts via Google login. This issue is also affecting some of our Support staffs' ability to access internal tools that require a Google SSO method. We are monitoring this situation and will provide updates here. Thank you so much for your patience!

  2. monitoring Sep 18, 2025, 03:48 PM UTC

    We are seeing relief on this issue now. We will continue to monitor the situation.

  3. resolved Sep 18, 2025, 09:16 PM UTC

    This incident has been resolved.

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