Amplience incident

Platform Access Issues

Minor Vendor's status page →

Resolved on December 5, 2025.

resolved Dec 05, 2025, 10:17 AM UTC

Some users may have experienced issues accessing ondemand.amplience.com and support.amplience.com. Email [email protected] remained operational during this time. To minimise any impact, we temporarily rerouted ondemand traffic away from the affected service. Traffic has now been restored to the normal route. Both issues were caused by a disruption affecting a third-party service. All issues are now resolved.

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Started
Dec 05, 2025, 09:00 AM UTC
Resolved
Dec 05, 2025, 09:00 AM UTC
Duration
–
Detected by Pingoru
Dec 05, 2025, 09:00 AM UTC

Update timeline

  1. resolved Dec 05, 2025, 10:17 AM UTC

    Some users may have experienced issues accessing ondemand.amplience.com and support.amplience.com. Email [email protected] remained operational during this time. To minimise any impact, we temporarily rerouted ondemand traffic away from the affected service. Traffic has now been restored to the normal route. Both issues were caused by a disruption affecting a third-party service. All issues are now resolved.

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