Alpine IQ incident

AIQ Ecommerce - Degraded Performance

Resolved after 20 minutes, affecting Consumer Menus and Dashboard and 1 more, on October 29, 2024.

resolved Oct 29, 2024, 06:49 PM UTC

This incident has been resolved. There was some site latency caused by an unexpected update to our database. This should not be affecting sites going forward at this time.

Started
Oct 29, 2024, 06:29 PM UTC
Resolved
Oct 29, 2024, 06:49 PM UTC
Duration
20m
Detected by Pingoru
Oct 29, 2024, 06:29 PM UTC

Affected components

Consumer MenusDashboardAPI

Update timeline

  1. investigating Oct 29, 2024, 06:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 29, 2024, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2024, 06:49 PM UTC

    This incident has been resolved. There was some site latency caused by an unexpected update to our database. This should not be affecting sites going forward at this time.

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