Alpine IQ incident

Intermittent issues with Support Widget

Resolved after 3 hours 38 minutes, affecting Support Chat Widget, on August 3, 2026.

monitoring Aug 03, 2026, 04:26 PM UTC

Fin (formerly known as Intercom) has implemented a fix, however our team is still experiencing issues. This may cause delays on replies from our team on live chats and some tickets, we appreciate your patience!

Started
Aug 03, 2026, 04:26 PM UTC
Resolved
Aug 03, 2026, 08:05 PM UTC
Duration
3h 38m
Detected by Pingoru
Aug 03, 2026, 04:26 PM UTC

Affected components

Support Chat Widget

Update timeline

  1. monitoring Aug 03, 2026, 04:26 PM UTC

    Fin (formerly known as Intercom) has implemented a fix, however our team is still experiencing issues. This may cause delays on replies from our team on live chats and some tickets, we appreciate your patience!

  2. resolved Aug 03, 2026, 08:05 PM UTC

    This incident has been resolved.

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