Allstar incident

Clipping Delays

Resolved after 19 hours 37 minutes, affecting Video Delivery and Clipping - LOL and 1 more, on August 10, 2026.

monitoring Aug 10, 2026, 08:21 PM UTC

The provider issue has been resolved; we will still have delays as we work through the backlog of requests.

Started
Aug 10, 2026, 08:15 PM UTC
Resolved
Aug 11, 2026, 03:52 PM UTC
Duration
19h 37m
Detected by Pingoru
Aug 10, 2026, 08:15 PM UTC

Affected components

Video DeliveryClipping - LOLMatch StorageClipping - CS2

Update timeline

  1. identified Aug 10, 2026, 08:15 PM UTC

    One of our providers is experiencing issues which is causing delays with our clipping services. We are continuing to work with the vendor to determine an ETA for a resolution.

  2. monitoring Aug 10, 2026, 08:21 PM UTC

    The provider issue has been resolved; we will still have delays as we work through the backlog of requests.

  3. resolved Aug 11, 2026, 03:52 PM UTC

    This incident has been resolved.

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