AlertSite incident

Kuala Lumpur, Malaysia Monitoring Location Partial Outage

Resolved after 4 hours 14 minutes, on August 27, 2026.

resolved Aug 27, 2026, 11:34 AM UTC

We have resolved the issue that was causing outage with our monitoring nodes in Kuala Lumpur, Malaysia It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

Started
Aug 27, 2026, 07:20 AM UTC
Resolved
Aug 27, 2026, 11:34 AM UTC
Duration
4h 14m
Detected by Pingoru
Aug 27, 2026, 07:20 AM UTC

Update timeline

  1. investigating Aug 27, 2026, 07:20 AM UTC

    We are currently experiencing an outage partially affecting our monitoring nodes in Kuala Lumpur, Malaysia. Our team is actively investigating the issue and working to restore service as soon as possible. We apologize for the inconvenience and will provide updates as more information becomes available. If you wish to create a case with Customer Care, please visit SmartBear Customer Care at https://support.smartbear.com/message/?prod=Alertsite&utm_source=chatgpt.com

  2. resolved Aug 27, 2026, 11:34 AM UTC

    We have resolved the issue that was causing outage with our monitoring nodes in Kuala Lumpur, Malaysia It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.

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