Resolved after 2 days 15 hours, affecting Singapore, on July 31, 2026.
We have resolved the issue that was causing outage with our monitoring nodes in Singapore It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Affected components
Update timeline
- investigating Jul 31, 2026, 01:56 PM UTC
We are experiencing an outage with our monitoring nodes in Singapore location. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
- investigating Aug 01, 2026, 04:59 AM UTC
We are continuing to investigate this issue.
- investigating Aug 01, 2026, 05:10 AM UTC
We have resolved the issue that was causing outage with our monitoring nodes in Singapore It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
- resolved Aug 03, 2026, 05:22 AM UTC
This incident has been resolved.
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