Resolved after 4 hours 26 minutes, affecting Sydney, Australia, on December 4, 2025.
We have resolved the issue that was causing outage with our monitoring nodes in Sydney, Australia. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
Affected components
Update timeline
- investigating Dec 04, 2025, 09:09 AM UTC
We are experiencing an outage with our monitoring nodes in Sydney, Australia. We are working to resolve this issue as soon as possible. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
- investigating Dec 04, 2025, 01:35 PM UTC
We have resolved the issue that was causing outage with our monitoring nodes in Sydney, Australia. It is our goal to provide the highest level of up time and reliability in order for us to consistently serve our customers. If you wish to create a case with Customer Care, please visit https://support.smartbear.com/message/?prod=Alertsite.
- resolved Dec 04, 2025, 01:36 PM UTC
This incident has been resolved.
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