AlertSite incident
Action Required: Upgrade Your AlertSite Private Node to Version 3.5.4
Ongoing since 09:27 AM UTC.
Reminder: Action Required – Upgrade Your Private Node to Version 3.5.4 Reminder for Users Running Older Private Node Versions Our records indicate that your Private Node has not yet been upgraded to Version 3.5.4. Please note that all previous Private Node versions will reach End of Life (EOL) on 4 November 2026 and will no longer be supported after this date. Why is this important? Failure to upgrade to Private Node v3.5.4 before the EOL date may result in: Impacted or incomplete monitoring capabilities. Loss of support for older Private Node versions. Potential compatibility and operational issues. Required Action Upgrade your Private Node to Version 3.5.4 as soon as possible to ensure uninterrupted monitoring and continued support. Deadline: 4 November 2026 If you have already completed the upgrade, please disregard this reminder. Thank you for your prompt attention to this matter.
Update timeline
- monitoring Sep 22, 2026, 09:27 AM UTC
Dear Valued Customer, We would like to inform you that AlertSite will be discontinuing support for all Private Node versions below 3.5.4. To ensure uninterrupted monitoring services, we kindly request that you upgrade your Private Nodes to version 3.5.4 by October 23, 2026. Please note that after October 23, 2026, monitoring from Private Nodes running versions earlier than 3.5.4 will no longer be supported, and monitors associated with those nodes may stop functioning as expected. We strongly encourage you to plan and complete the upgrade before the deadline to avoid any disruption to your monitoring operations. Please refer to our Private Node Upgrade Guide for detailed upgrade instructions: https://support.smartbear.com/alertsite/docs/private-nodes/upgrade.html If you need assistance with the upgrade process or have any questions, please contact our Support team:https://support.smartbear.com/message/?prod=Alertsite Thank you for your cooperation and continued partnership. AlertSite Support Team
- monitoring Oct 26, 2026, 11:33 AM UTC
Reminder: Action Required – Upgrade Your Private Node to Version 3.5.4 Reminder for Users Running Older Private Node Versions Our records indicate that your Private Node has not yet been upgraded to Version 3.5.4. Please note that all previous Private Node versions will reach End of Life (EOL) on 4 November 2026 and will no longer be supported after this date. Why is this important? Failure to upgrade to Private Node v3.5.4 before the EOL date may result in: Impacted or incomplete monitoring capabilities. Loss of support for older Private Node versions. Potential compatibility and operational issues. Required Action Upgrade your Private Node to Version 3.5.4 as soon as possible to ensure uninterrupted monitoring and continued support. Deadline: 4 November 2026 If you have already completed the upgrade, please disregard this reminder. Thank you for your prompt attention to this matter.
Your product runs on more than AlertSite
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services