AlertMedia incident

AlertMedia Incident: Unable to login

Resolved after 29 minutes, affecting Web Dashboard & Mobile App, on December 2, 2025.

monitoring Dec 02, 2025, 05:27 PM UTC

Systems are back to normal, users should be able to login. We are monitoring the issue

Started
Dec 02, 2025, 05:17 PM UTC
Resolved
Dec 02, 2025, 05:46 PM UTC
Duration
29m
Detected by Pingoru
Dec 02, 2025, 05:17 PM UTC

Affected components

Web Dashboard & Mobile App

Update timeline

  1. investigating Dec 02, 2025, 05:17 PM UTC

    We are investigating an incident that is preventing users from logging in.

  2. monitoring Dec 02, 2025, 05:27 PM UTC

    Systems are back to normal, users should be able to login. We are monitoring the issue

  3. resolved Dec 02, 2025, 05:46 PM UTC

    This incident has been resolved.

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