AlertMedia incident

We are investigating reports of intermittent latency

Resolved after 1 hour 14 minutes, affecting Web Dashboard & Mobile App, on January 13, 2026.

monitoring Jan 13, 2026, 07:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 13, 2026, 07:17 PM UTC
Resolved
Jan 13, 2026, 08:31 PM UTC
Duration
1h 14m
Detected by Pingoru
Jan 13, 2026, 07:17 PM UTC

Affected components

Web Dashboard & Mobile App

Update timeline

  1. investigating Jan 13, 2026, 07:17 PM UTC

    We are currently investigating reports of intermittent latency in the app and on login

  2. identified Jan 13, 2026, 07:46 PM UTC

    The issue has been identified and we are working on a fix.

  3. monitoring Jan 13, 2026, 07:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 13, 2026, 08:31 PM UTC

    This incident has been resolved

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