Alchemy incident

WebSocket Connectivity Issue in US West Region

Resolved after 5 hours 9 minutes, affecting US West, on July 22, 2026.

resolved Jul 23, 2026, 06:14 PM UTC

Traffic has been fully restored to the US West region. This incident is now resolved!

Started
Jul 22, 2026, 03:51 PM UTC
Resolved
Jul 22, 2026, 09:00 PM UTC
Duration
5h 9m
Detected by Pingoru
Jul 22, 2026, 03:51 PM UTC

Affected components

US West

Update timeline

  1. investigating Jul 22, 2026, 03:51 PM UTC

    We are investigating elevated latency affecting a subset of requests in our US West region.

  2. identified Jul 22, 2026, 07:18 PM UTC

    We identified the root cause and the affected service has been failed over. We are monitoring for full recovery!

  3. resolved Jul 23, 2026, 06:14 PM UTC

    Traffic has been fully restored to the US West region. This incident is now resolved!

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