Aiwyn incident

Delayed Payment Deposits - November 5th 2025

Resolved after 20 hours 26 minutes, affecting Stripe API, on November 5, 2025.

resolved Nov 06, 2025, 02:05 PM UTC

We appreciate your patience here while our payment processor Stripe confirmed all expected payouts were delivered. If you have any further questions or need assistance, please contact [email protected].

Started
Nov 05, 2025, 05:38 PM UTC
Resolved
Nov 06, 2025, 02:05 PM UTC
Duration
20h 26m
Detected by Pingoru
Nov 05, 2025, 05:38 PM UTC

Affected components

Stripe API

Update timeline

  1. identified Nov 05, 2025, 05:38 PM UTC

    Aiwyn is aware of and monitoring reports of delayed payment deposits for November 5th, 2025. Our payment processor Stripe, which facilitates the movement and deposit of funds is diligently investigating delayed payment deposits. All other Aiwyn functionality, including the firm and client portal and any integrations are fully functioning as expected. As soon as we have more information on delayed deposits we will let you know. We appreciate your patience, and if you have any questions in the interim please contact [email protected].

  2. identified Nov 05, 2025, 05:38 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 06, 2025, 02:05 PM UTC

    We appreciate your patience here while our payment processor Stripe confirmed all expected payouts were delivered. If you have any further questions or need assistance, please contact [email protected].

Your product runs on more than Aiwyn

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →